Quality Assurance Manager (Fashion)

Metyis is growing! We are looking for a Quality Assurance Manager with +4 years of experience, to join our Technology team in Porto.

What we offer 

• Develop your professional career working with one of the major brands in the fashion industry

• Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics

• Driving high-impact insights enhances decision-making across the entire organization

• Driving brand equity and digital sales through enhanced digital experiences

• Interaction with senior business and eCommerce leaders regularly to drive their business toward impactful change

• Become part of a fast-growing international and diverse team

Who we are

We are Metyis, a forward-thinking, global company that collaborates with business partners and clients to create and implement the capacities and capabilities required to improve future performance. We operate across a wide range of industries, and with our embedded partnership model we commit to driving sustainable growth for industry-leading organisations, elevating their potential with a long-term vision. 

At Metyis, we develop integrated solutions that enable growth by working within our business partners’ organisations with diverse and multidisciplinary teams. This collaborative environment allows Metyis to build strategies and execute them through an ecosystem that combines Big Data solutions, Digital Commerce solutions, Marketing & Design solutions, and Advisory services. 

Our teams are set up so that you have plenty of room to build bigger and bolder ideas by speaking your mind and being creative with your knowledge. Imagine the things you could achieve with a multidisciplinary team that encourages you to be the best version of yourself. 

We are Metyis. Partners for Impact. 

What you will do  

We are looking for a GCE Business Test Manager (m/f/d) in the Global Customer Engagement department who will ensure that the GCE Customer Data Platform (CDP) meet business requirements and objectives. 

Key Responsibilities regarding Customer Data Platform processes:

• Responsible for establishment of standards and procedures for testing products to determine their quality and readiness for release

• Define and execute test structure, processes and test documentation standards 

• Develop comprehensive test plans and test cases tailored to address specific business needs and use cases

• Conduct end-to-end business testing to ensure seamless integration and smooth workflow between various system components and departments

• Create, prepare and execute testing data and test cases, ensuring all test results are documented accurately

• Plan and execute regression tests, ensuring that new changes do not negatively impact existing functionalities 

• Develop and maintain a tester training and train testers and create and maintain Release documentation to be understood for different company levels

• Perform and manage Functional and Integration testing with third parties via agreed test plan and ensuring defects/issues are resolved by third parties within timeline

• Collaborate closely with IT, ECOM, key users and product owner to understand business requirements, user stories, and acceptance criteria 

• Coordinate BUG fixing from BU side and provide regular updates to stakeholders on testing progress, issues, and resolutions

• Data quality tasks: including data crosschecks and data management with other platforms

• Monitor and report the status and progress of each test phase to different stakeholders and test coordinator and assure test quality

• Stay abreast of industry trends, business best practices, and emerging technologies to propose innovative testing approaches (e.g. incorporate automation testing strategies) 

• Ensure thorough process documentation

• Document lessons learned and best practices for future reference 

What you’ll bring  

• Bachelor's degree in IT or economics

• Proven experience (minimum 2 years) as a business test manager with a strong understanding of business processes and workflows

• Experience in test planning, execution, and strategies with a strong understanding of test management processes, automation, and best practice

• Ideally experience in the area customer data management processes and system landscape  

• Previous experience in Customer Master Data Management, Customer Relationship Management and Loyalty is a plus

• Proven knowledge of Test tools, ideally knowledge in Azure DevOps

• Familiarity with bug tracking systems  

• Ideally experience in automated testing tools and frameworks

• Effective communication with the ability to liaise between technical, business & management stakeholders

• Fluent in English 

• Strong structural and organizational skills